How much digital signature It depends on what you actually need to contract. At ZapSign, there is a free Individual plan, paid plans for different document volumes, and an Enterprise option. Digital certificate signing, on the other hand, can involve both the cost of the certificate purchased by the signer and the use of this authentication within the platform.
This distinction is important because "digital signature" is often used in everyday language as a synonym for electronic signature. In a technical sense, however, a digital signature uses cryptography and a digital certificate, while a platform may also offer other methods of authentication and data collection.
Therefore, in this article we will answer how much a digital signature currently costs, show ZapSign's plans, explain what expenses may appear in addition to the monthly fee, and provide a step-by-step guide to using a digital certificate on the platform.
Summary
- ZapSign offers a free plan and paid options for different document volumes.
- The cost varies depending on the number of documents, users, and resources contracted.
- Authentication with a digital certificate has its own charge in certain plans.
- The signatory's A1 or A3 certificate is a separate item from the platform's monthly fee.
- This tutorial shows how to prepare and send a digital signature using a certificate via ZapSign.
Quick facts
- Free plan: a ZapSign's official plans page It currently offers the Individual plan for R$ 0,00, for one user and with three documents per month.
- Paid plans: o current commercial terms and conditions of ZapSign It informs monthly fees starting at R$ 39,90 for Professional and R$ 69,90 for Team, according to the contracted volume.
- Digital certificate: na official comparison of the plansDigital certificate signatures cost R$ 0,50 per signature when contracted as an optional feature and are included in Enterprise.
What is a digital signature and what is its relevance?
A digital signature is a type of electronic signature which uses cryptographic mechanisms and a digital certificate to link the signatory's identity to the document and allow verification of its integrity.
This distinguishes it from other electronic methods, such as on-screen signatures, codes via email, SMS, WhatsApp, or biometrics. These methods can also produce legally relevant evidence, but they should not automatically be called qualified digital signatures.
A qualified signature is one made with a digital certificate issued within the scope of ICP-Brasil, according to the classification established by Law No. 14.063/2020. For certain acts, this level may be required; in many others, simple or advanced electronic signatures may suffice, according to legislation, context, and available evidence.
When we founded ZapSign, we had two very clear principles: electronic signatures needed to be legally valid and simple to use. I continue to look at products that way. Adding security makes sense when it increases trust in the process without turning the signing experience into an unnecessary sequence of obstacles.
To delve deeper into the technical aspects, CISA maintains a material about digital signatures which explains the relationship between cryptography, authenticity, and integrity.
In the daily operations of companies, digitalization can also reduce steps involved. business processes which previously relied on printing, transportation, physical storage, and manual subscription collection.
💡 Tip! Need a free digital signature? Click here and create yours now!
How much does a digital subscription cost: ZapSign prices and plans
To answer the question of how much a digital signature costs on ZapSign, it's best to separate three components: the platform plan, any additional features, and, when necessary, the digital certificate used by the signer.
ZapSign's business plans have been updated since the original publication of this article. Currently, the main options are Individual, Professional, Team, and Enterprise. Prices and conditions may change over time, so this section considers the official pages available at the time of this update.
Individual Plan: R$ 0 per month
The Individual plan is the free option and is suitable for those who want to get to know the platform or have a very small workflow. Currently, it includes one user and up to three documents per month, as well as status notifications, reminders, and audit logs.
For those still evaluating a solution, this option allows you to test the experience before committing to a monthly fee.
Professional Plan: starting at R$ 39,90 per month
The Professional plan is designed for individuals and small businesses. The current monthly subscription starts at R$ 39,90 for 20 documents per month. There are also options for higher volume, with plans covering up to ten users.
In addition to increased capacity, it adds features such as selfie and ID authentication, email or link tokenization, brand customization, and signer activity history.
For companies that already have a routine of contracts, this type of plan also allows for centralization of... efficient contract management instead of just looking at the moment of signing.
Team Plan: starting at R$ 69,90 per month
Equipe is geared towards operations with more people and resources. The monthly plan currently starts at R$ 69,90 for 20 documents per month and offers other volume tiers. The plan supports up to 30 users.
Key differentiators include templates and forms, advanced authentication, native and API integrations, and WhatsApp-related features.
Enterprise Plan: starting at R$ 500 per month
Companies with more complex needs can contract Enterprise, currently advertised starting at R$ 500 per month. The number of users and documents is defined in a way that is compatible with the operation.
This option includes features geared towards corporate environments, such as digital certificates, timestamps, single sign-on, migration, and customized configurations.
| Plano | Reference monthly price | Current structure | Usage profile |
|---|---|---|---|
| Individual | 0 BRL | 3 documents/month and 1 user | Test and low volume |
| Professional | Starting at R $ 39,90 | Starting from 20 documents/month and up to 10 users. | Individuals and small businesses |
| Team | Starting at R $ 69,90 | Starting from 20 documents/month and up to 30 users. | Teams with integrations and greater scale |
| Enterprise | Starting at R $ 500 | Tailored users and resources | Large-scale operations and advanced requirements. |
How much does it cost to use a digital certificate with ZapSign?
There is a difference between contracting the platform and possessing the certificate. To request a qualified signature, the signer needs to have a valid digital certificate compatible with the process, such as A1 or A3.
The purchase or renewal price of this certificate is determined by the chosen Certification Authority and may vary depending on the type, holder, term, and storage format.
Within ZapSign, the use of digital certificate authentication currently costs R$ 0,50 per signature when used as an optional feature in plans where it is not included. This value is different from the price paid to the certification authority for issuing the certificate itself.
This is a good example of why I don't consider security to be just a list of separately purchased features. When ZapSign achieved ISO 27001 certification, I specifically highlighted its ongoing commitment to the confidentiality, integrity, and availability of information. The cost needs to be analyzed along with the level of protection that the operation actually requires.
The cost is not limited to the monthly fee.
In comparison with physical processes, expenses such as printing, paper, transportation, storage, employee time, and collection from parties who have not yet signed are also included.
The previous version of this article cited a global survey to estimate savings per document and a international analysis When discussing efficiency, these materials remain available as references, but we don't use universal savings percentages because the result varies greatly depending on the process, volume, and operation.
How to create a digital signature on ZapSign
The original tutorial in this article shows how to request a digital signature with a certificate within ZapSign. The nine images have been preserved because they make the process more didactic, although some interface elements may have changed since the screenshots were taken in 2024.
Step 1: Log in to the system
Access our website and log in to access the platform's dashboard.
Step 2: Generate a new document.
In the dashboard, use the option to create a new document and start the signature workflow.
Step 3: Send the file.
Select the document to be signed. PDF It is a suitable format for maintaining the layout throughout the process.
Before proceeding, check that names, values, dates, pages, and clauses match the final version.
Step 4: Configure the digital certificate.
Add the signatories and open the authentication settings. When the goal is to collect a qualified signature, choose Digital Certificate among the compatible methods.
Before sending, confirm that the signer has a valid certificate. The placement conditions, signature order, and credit usage requirements must also be observed in the current version of the platform.
Step 5: Add your own signature, if needed.
If you are also a signatory to the document, use the corresponding option to add your name to the list of signatories and proceed to the next step.
Step 6: Position signatures and endorsements.
Define the necessary fields in each part of the document. Avoid placing elements over clauses, dates, values, or other relevant information.
Step 7: Generate and send the subscription links.
After setting up the document, share the link through the appropriate channel. Depending on your plan and available resources, this can be done manually or via automatic sharing options.
Step 8: Define the order of the signatories.
When a document needs to follow a specific sequence, configure the signing order. This way, each participant is notified as the previous steps are completed.
Step 9: Finalize the submission.
Review messages, recipients, reminders, and other settings before finalizing. After sending, track the status of each participant through the dashboard.
Step 10: The signatories finalize the document.
Each signatory receives the corresponding access, verifies the document, and completes the required identification steps. When the chosen method is a digital certificate, a valid and compatible certificate must be used.
This focus on identity is a theme we've been pursuing at ZapSign. Recently, we worked with Open Gateway to use information from the telephone network itself to validate the signer. What most caught my attention in this project was precisely being able to add a layer of security without adding a new page or friction to the customer journey.
⚠️ Also check out these related articles 👇
➡️ Learn how to sign with a digital certificate
➡️ Understand what a digital signature verifier is for
➡️ What is a digital contract and how to adopt one for your company
The main advantages of digital signature
When comparing prices, it's worth considering not only the monthly fee, but also the cost of maintaining the current process. Paper, printing, transportation, archiving, administrative time, and delays all have an operational impact, even when they don't appear on a single invoice.
Faster document signing
An electronic document can reach signatories almost immediately, without depending on travel or physical delivery. This reduces process steps, although the final deadline still depends on analysis, approval, and the availability of the parties.
Reduced costs
For operations that still use paper, migration can reduce expenses related to printing, transportation, storage, and administrative work. The actual savings need to be calculated based on each company's volumes and costs, without assuming a universal percentage.
Reduction of travel
The parties can complete the process remotely when the document and applicable legislation allow. This is particularly useful for distributed teams, clients in other cities, and operations with external suppliers.
Less reliance on paper.
Digitizing workflows reduces paper usage and the need to maintain physical files. This can bring environmental and operational benefits, although the actual impact depends on how the organization structures its entire digital process.
Faster deal closing
When the client has already made the decision and only the formalization of the agreement remains, eliminating printing, scanning, and transportation can shorten the path to signature. For the companiesThis improves operational predictability, although the tool does not automatically generate sales.
Student Exchange
Documents can be reviewed and signed via computer, tablet, or mobile phone, allowing participants to complete the process without being in the office.
Ease of Use
Usability is also a factor. A cheap process that leads to abandonment, frequent questions, or high support demands can end up costing the operation more. The choice should balance price, evidence, security, and the subscriber experience.
Now that you understand How much does a digital subscription cost?The best comparison is one that combines monthly fee, volume, users, authentication, and the cost of the current process. To assess which configuration best suits your operation, Click here to speak to one of our consultants!
Frequently Asked Questions (FAQ)
The cost depends on the solution and the contracted volume. At ZapSign, there is a free Individual plan and paid plans. If the process requires a digital certificate, there may also be costs related to issuing the certificate and using this authentication.
Not necessarily. ZapSign has a free plan with a monthly document limit. Operations with higher volume, more users, integrations, or advanced authentication may require a paid plan or the purchase of additional features.
The current plans page shows a cost of R$ 0,50 per subscription with a digital certificate when the feature is optional. This amount does not include the issuance or renewal of the A1 or A3 certificate used by the signatory.
Currently, the Individual plan costs R$ 0 and includes one user and three documents per month, in addition to basic tracking features. As commercial conditions may change, it's worth checking the plans page before signing up.
No. The plan provides access to the platform and the contracted resources. A digital certificate, on the other hand, is a credential issued by a Certification Authority. In certain workflows, the signatory uses this certificate within the platform to produce a qualified signature.
Getúlio Santos is the CEO of ZapSign, a lawyer, technology enthusiast, and entrepreneur.
