In recent years, the electronic signature platforms have become an essential part of the corporate routine. Among the available options, ZapSign e D4Sign stand out for their performance in the Brazilian market.
While the D4Sign follows a more traditional model, ZapSign search simplify the document management process, with focus in operational efficiency, automation and user experience.
This comparison presents a technical overview of the two platforms, based on public data and resources available in each of them to help you choose between Zapsign or D4Sign.
About ZapSign
With presence in 21 countries, ZapSign offers advanced authentications, complete management panels e integration with more than 6 thousand corporate tools, consolidating itself as one of the most complete solutions on the market.
About D4Sign
A D4Sign is a Brazilian company recognized for its stability and history of reliability, focusing on structured corporate processes, offering traditional features for digital signature and document management, with operation entirely based on national infrastructure.
From these contexts, we now move on to the technical analysis between the two platforms, evaluating their main resources, levels of Safety, integrations and support experience.
Reputation and Service
Both Zapsign and D4Sign feature good satisfaction rates among users, which demonstrates the maturity of the national electronic signature market.
No Google Reviews, both maintain high grades — ZapSign with 4,7 e D4Sign with 4,6. Already in "Reclame Aqui", there is a more expressive difference: 9,2/10 for ZapSign e 8,3/10 for D4Sign.
These results reflect the consistency of both solutions, but they show agility and proximity of the support provided by ZapSign, with service in real time via WhatsApp, chatbot and email.
This direct approach contributes to faster responses and a smoother experience while using the platform.
In the free trial model, ZapSign adopts continuous use without time limit with 5 free monthly shipments, allowing companies to test real workflows before contracting. D4Sign follows a traditional format, with 30-day trial e 5 shipments in the period.
Both have PRO support under contract, aimed at specific corporate demands.
| Comparative | ZapSign | D4Sign |
|---|---|---|
| Google Reviews | 4,7 | 4,7 |
| "Reclame Aqui" | 9.2 / 10 | 8.3 / 10 |
| Do you have a free trial? | Yes — unlimited with 5 monthly sends | Yes — limited to 30 days with 5 shipments |
| Support and Service | Customer Service, Form, Chatbot, WhatsApp and Email | Customer Service and Email |
| Pro Support | Yes | Yes |
Main Functionalities
When comparing the features of Zapsign or D4Sign, it is observed that both platforms offer resources for signing and authenticating documents, but they differ in form of access and application.
Na ZapSign, are available authentication by selfie, GOV+ Biometrics and Digital Certificate on all plans, ensuring multiple layers of security.
Na D4Sign, these options are also available, but with activation differences between plans.
Both, Zapsign or D4Sign, have templates and forms, although in ZapSign these features are already released in the basic plans, while at D4Sign they are present only on paid plans.
Resources like batch signature e signature delegation are also offered by both platforms, with small variations: at D4Sign, delegation only occurs on behalf of the company, while in ZapSign it can be configured individually by person in charge.
Additionally, ZapSign provides the automatic sending of documents for signature via WhatsApp, a differential that allows companies streamline flows with customers and partners directly through the most widely used communication channel in Brazil, without relying on emails or external links.
| Comparative | ZapSign | D4Sign |
|---|---|---|
| Selfie Authentication | Yes — available on all plans | Yes — available on all plans |
| GOV+ Biometrics | Yes — available on all plans (credit consumption) | Yes — available via D4Sign Score (paid separately) |
| Digital Certificate | Yes — available on all plans (credit consumption) | Yes — available on all plans |
| Models | Yes — available on all plans | Yes — available on all paid plans |
| Forms | Yes — available on all plans | Yes — available on all plans |
| Batch Signature | Yes — available on all paid plans (charged separately) | Yes — available starting with the Starter plan |
| Signature Delegation | Yes — available for Enterprise plans | No — only option to sign on behalf of the company |
Management and Organization
A document management is one of the points that most influences the efficiency of digital operations.
A ZapSign seeks to simplify this process through a modern and intuitive ecosystem, which includes direct subscription link, organization in folders, visual customization, sustainability seal e interactive management panels, available from the initial plans.
A D4Sign also offers reports and organization in folders, but it does not have a method with a unique subscription link, with automated sending via some channel for sending.
Both meet the needs of control and traceability, but ZapSign takes an approach more direct and automated, that reduces steps and increases user autonomy.
| Comparative | ZapSign | D4Sign |
|---|---|---|
| Unique Subscription Link | Yes | No — only available via PowerForm. Single document link is tied to the submission method. |
| Folder Organization | Yes | Yes |
| Customization with your Logo | Yes | Yes |
| Sustainability Seal | Yes | Yes |
| Sustainability Panel | Yes, with an automatic dashboard. | Yes |
| Management and Reporting | Yes | Yes |
Complementary services and validation consultations
In addition to the signature, the ZapSign Incorporates complementary resources aimed at validating and automating information, allowing companies perform checks directly on the platform, in a simple and safe way.
Among these resources, the following stands out: BGC (Background Check), available via interface and API, which enables complete legal and reputational background checks of people and companies.
The module can be used in all plans, through purchase of credits, and it works independent of the subscription flow — which makes it ideal for processes onboarding, compliance, due diligence and risk control.
In consultations aimed at natural persons, the system performs the identity verification and history in public and private bases, including credit score, payment behavior and possible financial restrictions.
Already for member, queries gather information about CNPJ, corporate ties, criminal records, tax debts, sanctions and corporate reputation, offering a complete view of credibility and compliance.
These features are integrated into the ZapSign internal credit system, which also makes it possible automatic sending of documents via WhatsApp e advanced integrations with other platforms, without relying on external tools.
A D4Sign, on the other hand, does not offer native background check services or automated score checks, focusing on signature and document management.
In practice, the ZapSign centralizes automation, validation, and signature in a single environmentOr this reduces steps, increases traceability and reinforces the compliance control in contractual flows.
| Comparative | ZapSign | D4Sign |
|---|---|---|
| Legal Background Check (BGC) | Yes | No |
| Legal Background Search via API (BGC) | Yes | No |
| Credit Score Consultation | Yes | No |
Security and Compliance
Legal security is a priority in any electronic signature process.
Both ZapSign and D4Sign meet the legal requirements for validity and traceability, but differ in the level of certifications and approvals.
ZapSign operates with approved timestamp by the Timestamp Authority (ACT), in addition to certifications ISO 27001 e GDPR, which ensure international information security practices.
Both operate with AWS cloud infrastructure, within the national territory, and follow the rules of ICP-Brazil.
| Comparative | ZapSign | D4Sign |
|---|---|---|
| Time Stamp | Yes | Yes |
| Time Stamp – ACT | Yes | Yes |
| Time Stamp without Electronic Signature | Yes — only available on Enterprise plans | No |
| Infrastructure in Brazil | Yes | Yes |
| AWS Storage | Yes | Yes |
| ISO 27001 | Yes | No |
| GDPR | Yes | No |
| ICP – Brazil | Yes | No |
| Trust Center | https://trustcenter.zapsign.com.br/ | - |
Furthermore, ZapSign complements this structure with additional authentications via cloud certificate with RemoteID, VIDaaS, and SafeID, which further expand the subscription possibilities.
| Comparative | ZapSign | D4Sign |
|---|---|---|
| Cloud Certificate Compatibility | Yes | Yes |
| BirdID | Yes | Yes |
| RemoteID | Yes | No |
| VidaaS | Yes | No |
| SafeID | Yes | Yes |
Integrations and API at Zapsign or D4Sign
A ZapSign is compatible with more than 6 thousand integrations through platforms such as Zapier, Make, Pluga, HubSpot e n8n, allowed end-to-end workflow automation and direct connection with corporate tools.
In addition to integrations via connectors, the platform offers REST API complete, with support for CRMs and corporate suites , the Salesforce, Pipedrive, Google Workspace e Microsoft 365, And Microsoft Dynamics e NetSuite, available from the plan Team.
| Comparative | ZapSign | D4Sign |
|---|---|---|
| CRM – Salesforce | Yes | Yes |
| CRM – HubSpot | Yes | Yes |
| CRM – Pipedrive | Yes | Yes |
| Suites – Google Workspace | Yes | Yes |
| Suites – Microsoft | Yes | Yes |
| Cloud Storage Integrations: Google Drive | Yes | Yes |
| Cloud Storage Integrations: OneDrive | Yes | Yes |
| Cloud Storage Integrations: Dropbox | Yes | Yes |
| Cloud Storage Integrations: Box | Yes | Yes |
| Workplace Integrations: Slack, Microsoft Teams, Zoom, Stripe | Yes | Yes |
A D4Sign also provides a Own API and direct integrations by REST API; however, the platform does not offer native integration with Zapier, Make, HubSpot or n8nOr this restricts some of the automation of external flows and advanced integrations with third-party systems.
| Comparative | ZapSign | D4Sign |
|---|---|---|
| Number of Integrations | More than 6 thousand | Not cited |
| Integration with Microsoft Dynamics | Yes | Yes |
| Netsuite Integration | No | Yes |
| Native integration with Zapier | Yes | No |
| Native integration with Pluga | Yes | Yes |
| Native integration with Make | Yes | No |
| Native integration with Hubspot | Yes | No |
| Native integration with n8n | Yes | No |
Both solutions support Embed mode e Whitelabel customization, allowing the signing process to be embedded directly into websites, applications or internal systems, maintaining a fluid and integrated experience.
| Comparative | ZapSign | D4Sign |
|---|---|---|
| Embed | Yes | Yes |
| Possibility of Whitelabel Customization | Yes | Yes |
Advanced Services and Customization
Na ZapSign, customization and advanced management options have been developed to offer operational continuity and flexibility in subscription flows.
ZapSign provides custom projects (ad-hoc) for specific business needs, in addition to free document migration (Switch) for customers Enterprise e document retention policy valid for all plans, ensuring organization and long-term security.
It is also possible to configure subscription groups, a resource that facilitates the management of documents that require the participation of different areas or managers within the same company.
A D4Sign does not offer customized (ad-hoc) projects and does not have document migration (Switch) nem active document retention policy, concentrating its functionalities on subscription groups.
| Comparative | ZapSign | D4Sign |
|---|---|---|
| Custom Projects (ad-hoc) | Yes | No |
| Document Migration | Yes — free for Enterprise plans | No |
| Document Retention Policy | Yes | No |
| Conditional Routing | No | No |
| Subscription Groups | Yes | Yes |
Both platforms, Zapsign and D4Sign, contribute to the secure digitization of documents in Brazil, but they follow different paths.
D4Sign has a traditional, plan-segmented approach, while ZapSign, prioritizes accessibility, automation and integration from the first contact.
The combination of legal security, national infrastructure and intuitive experience reduces barriers and simplifies the subscription routine.
To choose between the two electronic signature platforms, it is necessary to understand that efficient technology is one that adapts to the reality of companies, no the contrary.
And, to get to know the ZapSign platform better, register on the platform and enjoy 5 free documents every month.
