In recent years, solutions for electronic signature have evolved beyond simple digital formalization, becoming a strategic part of the operations of companies of all sizes.
Among the Brazilian platforms that stand out in this scenario are ZapSign e clicksign — both recognized for their stability, security and legal focus.
While the clicksign adopts a consolidated and traditional approach, focused mainly on legal and corporate flows, ZapSign expands this concept with automation, integration and user experience as central pillars.
This comparison presents a technical analysis between the two solutions, based on criteria of features, security, integrations, service and customization.
About ZapSign
A ZapSign was born with the purpose of simplify electronic signatures in Brazil and around the world, joining legal validity, cutting-edge technology and accessibility.
Today, present in 21 countries, the platform offers advanced authentication, integrations with over 6 tools e direct sending of documents via WhatsApp, making the signing process more fluid and adapted to regional reality.
About Clicksign
A clicksign, with focus in legal certainty and legal compliance, the platform especially serves legal departments and medium and large companies, offering structured signature flows and detailed document control.
From these contexts, we move on to the technical analysis of the two platforms, evaluating reputation, features, security, integrations and other operational resources.
Reputation and Service
No Google Reviews, ZapSign records 4,7, while the clicksign keeps 4,4 and "Reclame Aqui", satisfaction rates are 9,2/10 for ZapSign e 8,9/10 for Clicksign.
A ZapSign makes available real-time support via WhatsApp, chatbot and email, offering immediate responses and closer contact during platform use. This format reduces resolution time and facilitates support for users in operation, something especially relevant for companies that handle daily contract flows.
A clicksign provides support by form and email, prioritizing follow-up via tickets and asynchronous returns.
Both offer PRO Support through additional hiring, aimed at specific corporate demands.
No free trial model, ZapSign allow 5 free monthly shipments, unlimited in duration, while the clicksign makes available 7-day trial with limited number of shipments.
| Comparative | ZapSign | clicksign |
|---|---|---|
| Google Reviews | 4,7 | 4,2 |
| "Reclame Aqui" | 9.2 / 10 | 8.5 / 10 |
| Do you have a free trial? | Yes — unlimited with 5 monthly sends | Yes — 15 days with 30 shipments |
| Support and Service | Customer Service, Form, Chatbot, WhatsApp and Email | SAQ, Form and Email |
| Pro Support | Yes | No |
Main Functionalities
A ZapSign makes available authentication by selfie, GOV+ Biometrics and Digital Certificate, all enabled on any plan, in addition to allowing signature delegation e batch signatures on demand.
A clicksign offers authentication by selfie and digital certificate, but does not have integration with the GOV+ database e does not include native signature delegation. In return, it provides smart templates and AI autofill, which help in the standardization of documents.
Both have templates and forms and at ZapSign these features are available from basic plans.
| Comparative | ZapSign | clicksign |
|---|---|---|
| Selfie Authentication | Yes | Yes |
| GOV+ Biometrics | Yes | No |
| Digital Certificate | Yes | Yes |
| Models | Yes | Yes |
| Forms | Yes | Yes |
| Batch Signature | Yes | Yes |
| Signature Delegation | Yes | No |
Management and Organization
A ZapSign prioritizes the centralized and intuitive management of documents, bringing together in a single interface functionalities such as direct subscription link, organization in folders, brand customization, sustainability seal e interactive environmental impact panel, available from the initial plans.
A clicksign also offers reports and management dashboard, but only in document traceability and legal control, without including environmental indicators or direct signature link.
Both meet the requirements of control, traceability and compliance, with ZapSign taking a more visual and integrated to facilitate the monitoring of results.
| Comparative | ZapSign | clicksign |
|---|---|---|
| Unique Subscription Link | Yes | No |
| Folder Organization | Yes | Yes |
| Customization with your Logo | Yes | Yes |
| Sustainability Seal | Yes | No |
| Sustainability Panel | Yes | No |
| Management and Reporting | Yes | Yes |
Complementary services and validation consultations
A ZapSign Incorporates verification and automation modules that expand the platform's scope of use beyond electronic signatures. Among them is BGC (Background Check), available via interface and APIWhich enables legal and reputational background checks of people and companies, with purchase of credits on demand.
These checks can be performed independently of the subscription flow, which makes them useful for onboarding, compliance and due diligenceFor individuals, the system performs identity and financial history checks; for companies, it assesses reputation, compliance, and financial health.
Additionally, ZapSign has internal credit system, which enables automatic document sending via WhatsApp e advanced integrations with other platforms.
A clicksign does not offer native background check, credit check, or automated check features, maintaining focus on subscription flows.
| Comparative | ZapSign | clicksign |
|---|---|---|
| Legal Background Check (BGC) | Yes | No |
| Legal Background Search via API (BGC) | Yes | No |
| Credit Score Consultation | Yes | No |
Security and Compliance
Both ZapSign as for clicksign follow the rules of ICP-Brazil, ensuring the legal validity of signatures electronic and digital.
A ZapSign count with time stamp approved by the Time Stamp Authority (ACT), 100% infrastructure in Brazil, AWS storage.
Both operate with certification ISO 27001, but only ZapSign is GDPR compliant, which reinforces its international adherence to data protection practices.
| Comparative | ZapSign | clicksign |
|---|---|---|
| Time Stamp | Yes | Yes |
| Approved Time Stamp – ACT | Yes | Yes |
| Time Stamp without Electronic Signature | Yes | No |
| Infrastructure in Brazil | Yes | Yes |
| AWS Storage | Yes | Yes |
| ISO 27001 | Yes | Yes |
| GDPR | Yes | Yes |
| ICP – Brazil | Yes | No |
| Trust Center | https://trustcenter.zapsign.com.br/ | - |
Additionally, ZapSign has cloud certificate compatibility, such as BirdID, RemoteID, SafeID, and Vidas. Clicksign also supports cloud-based certificates but does not support RemoteID.
| Comparative | ZapSign | clicksign |
|---|---|---|
| Cloud Certificate Compatibility | Yes | Yes |
| BirdID | Yes | Yes |
| RemoteID | Yes | No |
| VidaaS | Yes | Yes |
| SafeID | Yes | Yes |
Integrations and API
A ZapSign integration with more than 6 thousand tools, through connectors such as Zapier, Make, Pluga, HubSpot and n8n.
| Comparative | ZapSign | clicksign |
|---|---|---|
| Number of Integrations | More than 6 thousand | Uninformed |
| Integration with Microsoft Dynamics | Yes | Yes |
| Netsuite Integration | No | No |
| Native integration with Zapier | Yes | Yes |
| Native integration with Pluga | Yes | Yes |
| Native integration with Make | Yes | Yes |
| Native integration with HubSpot | Yes | No |
| Native integration with n8n | Yes | No |
Besides Full REST API for integration with Salesforce, Pipedrive, Google Workspace, Microsoft 365, Dynamics and NetSuite.
| Comparative | ZapSign | clicksign |
|---|---|---|
| CRM – Salesforce | Yes | Yes |
| CRM – HubSpot | Yes | Yes |
| CRM – Pipedrive | Yes | Yes |
| Suites – Google Workspace | Yes | Yes |
| Suites – Microsoft | Yes | Yes |
| Cloud Storage Integrations: Google Drive | Yes | Yes |
| Cloud Storage Integrations: OneDrive | Yes | Yes |
| Cloud Storage Integrations: Dropbox | Yes | Yes |
| Cloud Storage Integrations: Box | Yes | No |
| Workplace Integrations: Slack, Microsoft Teams, Zoom, Stripe | Yes | Only Teams, Slack and Stripe |
A clicksign keeps integrations with Pluga, Zapier and Make, and open API for CRMs like Salesforce, Pipedrive and corporate suites such as Google Workspace and Microsoft 365.
However, does not have native integration with HubSpot or n8n, which can limit automation flows in more complex corporate environments.
Both offer Embed mode e Whitelabel customization, allowing signatures to be executed directly on websites, systems and internal applications.
| Comparative | ZapSign | clicksign |
|---|---|---|
| Embed | Yes | Yes |
| Possibility of Whitelabel Customization | Yes | Yes |
Advanced Services and Customization
Na ZapSign, advanced customization and management options include custom projects (ad-hoc), free document migration (Switch), document retention policy across all plans e configurable subscription groups, offering continuity and flexibility in subscription flows.
A clicksign makes available document retention policy, but does not count on migration (Switch), subscription groups nem ad-hoc projects.
| Comparative | ZapSign | clicksign |
|---|---|---|
| Custom Projects (ad-hoc) | Yes | No |
| Document Migration | Yes | No |
| Document Retention Policy | Yes | Yes |
| Conditional Routing | No | No |
| Subscription Groups | Yes | No |
Both ZapSign as for clicksign contribute to the digital transformation of contracts and documents in Brazil.
While Clicksign consolidates itself as a traditional solution, focused on legal security and stability, ZapSign expands the reach of electronic signatures by incorporating automation, validation and advanced integration in a simple and accessible environment.
With direct sending of documents via WhatsApp, approved ACT stamp, integration with more than 6 thousand tools e interactive management panels, ZapSign combines robust technology and usability, supporting companies that seek efficiency, compliance and operational agility.
In a market that demands speed, security and connectivity, ZapSign consolidates itself as a complete solution for those who value results and autonomy.
