In the digital age, technological innovations set the tone for conducting business. The various modern tools are present in the most diverse processes involved in the operational routines of companies of all sizes and market segments, What includes using ChatGPT for Q&A.
After all, the recent and dramatic rise of ChatGPT has brought a notable transformation to the daily lives of everyone who turns to the internet in search of answers and information. In fact, in an increasingly digital and connected world, ChatGPT has stood out as an essential tool that makes searching for questions and answers faster, more accessible and more effective.
Whereas before, people had to type queries into search engines (often facing irrelevant or ambiguous results), with ChatGPT, users can simply ask direct questions and receive objective, contextual answers, saving time and effort.
This is precisely because of AI's impressive and progressive capacity for automated learning and natural language processing.
Especially in the professional context, ChatGPT soon became highly sought after as the most convenient and effective information search tool, as it is a resource accessible at any time or place, alleviating the dependence on business hours or availability of human experts.
In this context, the presence of virtual assistants, such as Gepeto, from ZapSign, has been playing a crucial role, providing a level of comfort and convenience that makes the experience even more pleasant, efficient and integrable with the most diverse software.
These assistants, with friendly personalities and natural language understanding skills, take the experience to a new level, making the interaction more humanized and comfortable.
In this article, we will explore Gepeto's features, especially with regard to the use of ChatGPT technology in questions and answers. Good reading!
Gepeto: ZapSign's virtual assistant
Gepeto, ZapSign's virtual assistant, is a notable innovation that stands out for its efficiency and versatility in providing quick and accurate answers to questions and information needs. It is a true ally, both for individuals and large and Small business, thanks to its advanced abilities to understand natural language and generate authentic, objective and highly contextualized content.
Using ChatGPT technology, based on large-scale pre-trained language models, deep neural networks and the concept of machine learning, Gepeto proves to be extremely efficient in offering direct and relevant answers to a wide range of questions.
Whether clarifying technical questions, offering market information, explaining complex concepts or providing guidance on processes, he excels at making complicated information more accessible.
Additionally, Gepeto is especially effective at making complex topics understandable. By breaking down technical information into simple language, it helps you understand difficult concepts – which is of invaluable strategic value for companies that want to communicate effectively with diverse audiences.
Another determining factor for Gepeto's effectiveness is its high speed: the platform is capable of providing instant responses, saving the user precious time. In the context of customer service, this advantage becomes especially relevant, as quick responses tend to increase customer satisfaction.
The tool also stands out for its ability to generate creative and authentic ideas for companies, which is of great help for creating marketing content, for sales management and for the development of business strategies.
Finally, Gepeto can be customized to meet the specific needs of users and companies. It can be integrated into websites, apps and customer service platforms, providing continuous and consistent support. This not only makes life easier for users, but also strengthens companies' brands and reputations.
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Some questions and answers taken from Gepeto
So that we could give the reader a good idea of Gepeto's efficiency in providing accurate and reliable answers, we, at ZapSign, did a test, subjecting our virtual assistant to some questions.
In order to assess how well contextualized your answers are, we chose a topic on which we have great knowledge: electronic signatures, of course!
Soon after, we compared the answers offered by Gepeto to the contents of our specialized articles, and the result was impressive, as you can see below:
First question: what are the three types of electronic signatures?
First, we asked Gepeto about the three different types of electronic signatures that exist. This was the response we got:
Afterwards, we compare the answer to what is described in our article on electronic signature and we concluded that the information was provided correctly, precisely and objectively. These three categories of electronic signature – simple, advanced and qualified – are widely recognized internationally, and the descriptions obtained are perfectly aligned with their respective concepts.
Second question: what is the difference between digital and electronic signatures?
Next, we decided to ask Gepeto a slightly more difficult question: the difference between electronic signature and digital signature tends to cause some confusion even among some more experienced managers. Below, you can check the answer that ZapSign's virtual assistant provided us:
We then compared the result of this second interaction with the descriptions present in our article on the differences between both types of subscription and we conclude that the answer provided presents an accurate description of the essential differences between electronic signature and digital signature, highlighting their common characteristics and uses.
The term electronic signature, in fact, is used as a broad concept that encompasses any and all forms of electronic consent, from simple confirmations to the most advanced authentication methods.
The digital signature, as pointed out by Gepeto, covers a more specific concept, referring to a particular type of electronic signature that uses encryption to guarantee authenticity, integrity and non-repudiation of the signed document.
Furthermore, the virtual assistant is right to highlight that the digital signature is based on digital certificates issued by a trusted Certification Authority, highlighting the secure nature intrinsic to this type of firm.
Gepeto's answer accurately mentions that the electronic signature, in its entirety, is used in a wide variety of situations, while the digital signature is more commonly used in contexts that require greater security and legal validity, such as commercial contracts and legal documents. After all, it is precisely this distinction that reflects common practices in the use of these respective technologies.
In addition, ZapSign's artificial intelligence also unequivocally observes that both forms of signature are legally valid in many countries, as long as they meet specific legal requirements.
The information is completely correct, as the legal validity of electronic and digital signatures varies according to the legislation of each country.
Finally, by stating that ZapSign's solution offers advanced and qualified electronic signatures, guaranteeing the security and validity of signed documents, Gepeto confirms that our practices are aligned with the standards of companies that provide this type of solution.
Third question: what are the advantages of electronic signatures?
To finish our test, we asked Gepeto our third question. We chose to ask about the advantages of electronic signatures, in order to check how the assistant would do when answering a question whose answer would be more extensive. Here's what we got:
We compared Gepeto's response to what appears in several articles we published on the topic and found that the virtual assistant presented accurate and truthful information about the advantages of electronic signatures compared to paper signatures.
Factors such as agility, cost savings, sustainability, security and traceability are among the most highlighted when we talk about the real benefits that electronic signature technology is capable of offering.
In an insightful way, the assistant does not fail to mention that the advantages mentioned are just a few examples – there are, therefore, a whole series of other benefits involved in the use of electronic signatures.
The mention of ZapSign as a platform that simplifies the signing process and guarantees the legal validity of signed documents is also relevant, as it demonstrates how we make the most of the advantages of electronic signatures to improve signing processes. document management of our users.
We conclude, therefore, that Gepeto represents a powerful tool, which fulfills what it promises by delivering the ChatGPT functionalities involving questions and answers in a simple, efficient and optimized way.
Whether you're looking for detailed information, clarification on technical questions, or a reliable ally in content creation, ZapSign's virtual assistant is available 24/7 to meet your needs.
We invite you to explore all the possibilities that Gepeto offers to make your daily life more productive, accelerate your business processes and provide an exceptional user experience.
If you want to get to know Gepeto better and see how it can be a valuable addition to your work environment or everyday life, click here and try it now!
